At London Juice Company, customers’ privacy is a top priority, which is why all information provided is strictly confidential. This Privacy Policy seeks to achieve the privacy of your personal information when you visit our website or use our services. We believe in protecting and respecting your personal information, and we are fully qualified to do that in accordance with laws and regulations.
What information do we collect? We automatically receive information about you when you use our website, for instance, when ordering a newsletter, making a purchase, or when using the live chat service. This information may include your name, email address, and all the other details that we need to know to provide personalised services. What information do we gather, and how do we use this data?
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The information we collect from you may be used in the following ways:
- This is for analytics and marketing purposes to market relevant content and products of interest to you.
- To enhance our website in a way that will meet your needs as a visitor.
- I want to provide you with relevant information regarding customer service and address your needs.
In compliance with regulatory requirements and industry best practices, we utilize several security features to protect personal information. Our website is scanned daily to ensure that it does not have any vulnerabilities that could compromise your experience. Despite these efforts, we do not use SSL certificates and do not process any sensitive information, such as credit card numbers, on this site.
Yes, we use cookies. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if enabled). These cookies are necessary for the proper functioning of the website’s systems and for the storage and retrieval of certain data. Like most other sites, we also utilize cookies for analytical purposes to tailor the services according to your former or current site activity. You may use the browser to request that your computer give you a pop-up message when a cookie is being set or block all cookies altogether. However, you need to accept cookies to be able to take advantage of particular tools that improve your browsing experience within the site.
We will not share your Personally Identifiable Information with other third-party companies, websites, households, or individuals. Our website does not contain or promote third-party products and services that can be purchased or subscribed to.
While we do not currently employ Google AdSense, we might consider enabling it in the future to improve user experience.
According to the COPPA requirements, users are allowed to access our website without providing personal information. Our website should have a concise, easily understandable Privacy Policy. Any modifications to this Policy will be communicated to the user through our Privacy Policy section, and the user’s personal information can be changed by contacting us.
The site responds to Do Not Track (DNT) settings and does not track, set cookies, or use ads if the browser sends a DNT signal.
However, as a matter of policy and for legal compliance, we do not engage in targeted marketing to customers below the age of 13. It is important to note that our website and the services offered by it are not targeted at children under the age of 13, and we do not intentionally collect any personal information from such individuals.
As per the rules of Fair Information Practices, users will be notified via email within seven working days in case of a data breach. We also stand for the Individual Right Principle, which provides individuals with an opportunity to protect enforceable rights against non-compliant data processors legally.
In compliance with the CAN-SPAM Act, we clearly label all commercial messages as such, include our physical mailing address, and offer recipients a means of subscribing and removing their email addresses from our list.
